Building On-Call Culture at GitHub
GitHub’s engineering group moved from a monolithic, hero-based on-call rotation to a more balanced on-call culture in order to increase our on-call expertise and improve the experience for our cust...

Source: The GitHub Blog
GitHub’s engineering group moved from a monolithic, hero-based on-call rotation to a more balanced on-call culture in order to increase our on-call expertise and improve the experience for our customers.